Wie Premedis deine personenbezogenen Daten erhebt, nutzt und schützt. Das Dokument wird auf Englisch geführt.
Datenschutz
Dieses Dokument wird nur auf Englisch geführt.
Last updated: 20. September 2026
Premedis® (controller: Oliver Petrovič, IČO: 24436399) operates the Premedis® mobile apps and website (the "Service"). This Privacy Policy explains what personal data we collect, why we collect it, how we use it, with whom we share it, and your rights under applicable data protection law, including the EU General Data Protection Regulation (GDPR).
Controller & Contact Details
Legal Entity
Oliver Petrovič
Lublaňská 12, 120 00 Prague, Czech Republic
IČO: 24436399
Contact Channels
- General: info@premedis.com
- Privacy: data@premedis.com
Scope - types of personal data we collect
- Account & profile data: name (if supplied), email address, hashed password (if set), sign-in tokens (OAuth) when you sign in with Apple or Google.
- Learning data: personal progress, question answers and associated information.
- Friends: your username, time zone, friends, friend requests and nudges, and where you study if you tell us.
- Payment & billing: purchase and subscription status as reported by Apple In-App Purchases and Google Play Billing. Payment details stay with Apple or Google; we never see them.
- Usage analytics (Mixpanel, data stored in the EU): which features you use and when, linked to your account id, together with device type, app version and approximate location derived from your IP address (the IP address itself is not stored). We use it to understand and improve the Service, on the basis of our legitimate interest. You can switch it off at any time in Settings → Data & communication → Usage analytics.
- Communications: transactional email metadata (Resend), support correspondence, reports and optional feedback.
- Device & technical data: device model, OS version, IP address, crash logs, etc.
- Error reports: when the app crashes or hits an error, a report with the technical details, device model, OS and app version, and your account id.
- Notifications: a token for each of your devices, so we can send push notifications, and your notification settings.
- Install source: which of our links or ads the app was installed from - on Android from Google Play's install referrer, on iOS for Apple Search Ads from Apple. Used to measure our campaigns. No personal data about you is shared with advertisers or partners.
Aggregated & Anonymized Data
We may process your learning data to create anonymized and aggregated statistical datasets. This data cannot be used to identify you. We use this anonymous data to improve our algorithms, enhance the Service, and for marketing purposes (e.g., publishing blog posts about common mistakes, most popular schools, etc.). The lawful basis for anonymizing this data is our Legitimate Interest in improving and promoting our Service.
Emails
We send three kinds of email:
- Account emails (confirming your email address, password reset) - needed to provide the Service.
- Study emails (progress reports, weak spots, exam information) - part of the Service; you can turn them off in Settings → Data & communication or with the link in each email.
- Offers and promotions, and alumni benefits after your exam (such as work opportunities and our community) - only if you agree. You can withdraw at any time in Settings → Data & communication or with the link in each email.
To be able to prove your choices, we keep a record of each consent you give or withdraw: the wording you saw, the time, and the IP address and device. When you delete your account, this record is kept for 5 years with your email address replaced by an irreversible hash, then deleted.
Push Notifications
With your permission, the app sends notifications in four categories: study reminders, friends, news, and offers. You can switch off each category in Settings → Data & communication, or all of them in your device settings.
Friends
You can add other users as friends by their username; a friendship needs both of you to agree, and either of you can end it at any time. Friends see your name, username, profile picture, streak, recent practice, and whether you are preparing for the exams, studying (with your faculty and programme, if you tell us in the post-exam survey or in Settings) or teaching at Premedis. They do not see your answers or scores. Friend requests and nudges reach you as notifications.
Post-exam Survey
After your exam we may ask how it went: where you applied, your results, and how you prepared. Answering is voluntary. We use the answers to improve the Service and, in anonymised and aggregated form, in our materials (for example, how our users did at each faculty). When you delete your account, your written comments are erased and the remaining answers are kept only in anonymous form.
Lawful basis for processing
Third-party processors
- Provider Purpose Data location
- Supabase Infrastructure and database EU
- Mixpanel Usage analytics EU
- Sentry Error and crash reports EU (Germany)
- Resend Emails EU
- Apple Sign in with Apple, App Store purchases, push notification delivery Worldwide*
- Google Sign in with Google, Google Play purchases, push notification delivery (Firebase Cloud Messaging) Worldwide*
* Apple and Google run these services from data centres in many countries, including the US, and handle sign-in and purchases under their own privacy policies (apple.com/legal/privacy, policies.google.com/privacy). See Transfers outside the EU.
Transfers outside the EU
Some of our providers are US companies (Apple, Google, Mixpanel, Sentry). Where personal data may be transferred outside the European Economic Area, it is protected by the EU-US Data Privacy Framework or by the European Commission's Standard Contractual Clauses.
Children
The Service is for people aged 16 and over. If we learn that an account belongs to someone younger, we may delete it.
Data retention
We do not sell your personal data. We keep your account and learning data until you delete your account; deleting it removes them, along with your analytics profile. Usage events recorded before deletion stay only under a random identifier that can no longer be linked to you, for up to 5 years. Error reports are kept for up to 90 days. Friends data is kept until you delete your account. Records of your email consents are kept as described under Emails, and anonymised survey answers as described under Post-exam Survey. Purchase records are kept for 10 years for tax purposes.
Cookies: We use essential cookies to enable authentication and payments. Analytics cookies are optional. You can control these via pop-up or reset your choices via browser settings.
Your Rights & Contact
You have the right to access, correct, delete and export your data, and to object to processing based on legitimate interest (for usage analytics, simply switch it off in Settings → Data & communication). You can delete your account at any time in Settings → Delete Account. For anything else, write to data@premedis.com. We handle requests within one month, usually within a week; if a request is complex, we may need up to two more months and will tell you.
You also have the right to lodge a complaint with the Czech data protection authority (Úřad pro ochranu osobních údajů, www.uoou.gov.cz).
This policy is subject to change. Material changes will be notified via email or in-app.